Quick start
Learn about general FeedbackFlow concepts and how to get started.
FeedbackFlow is a platform that helps you collect feedback from your users and customers. Discover hidden opportunities,
prioritize features, and boost customer satisfaction.
Concepts
FeedbackFlow is built around the following concepts:
- Widget - A widget is a small piece of code that you can add to your website to collect feedback from your users.
- Project - A project is a collection of feedback that you collect from your users. You can create multiple projects
to collect feedback for different websites.
- Item - Item or feedback is the data that you collect from your users. Item can be in the form of a suggestion or a
bug report.
- Roadmap - A roadmap is a list of items that you plan to work on.
- Public roadmap - A public roadmap is a roadmap that is visible to your users. You can share the public roadmap URL
with your users and let them vote on the items.
- Changelog - A changelog is a chronological list of releases.
- Release - A release is a set of completed items from the roadmap and notes about the changes made to the product.
- Public changelog - A public changelog is a changelog that is visible to your users. You can share the public
changelog URL with your users and keep them informed about the latest updates.
Getting started
To get started with FeedbackFlow, follow these steps and you will be up and running in no time:
- Sign up for an account at FeedbackFlow.
- Create a project.
- Add the FeedbackFlow widget to your website and start collecting feedback.
Next steps
Let's start by setting up a widget on your website.